Northgrip Oy, Turku, Finland. Business ID: 3641141-8. Privacy matters: info@northgrip.fi.
We collect only what is needed to fulfil your order and provide customer service: name, delivery and billing address, email, phone number, and order and payment transaction details. We do not process card numbers — payments are handled by our payment provider.
To process and deliver orders, handle returns and warranty matters, communicate with customers, and meet our statutory accounting obligations. We only send newsletters if you have specifically subscribed — you can unsubscribe at any time.
We share data only with service providers necessary for running the shop: the e-commerce platform, payment provider, carrier and accounting. We never sell your data.
The site uses essential cookies for the cart and session, and may use analytics cookies to help us improve the site. You can block cookies in your browser settings, though some features may then stop working.
Order data is retained for the period required by accounting law. Other data is deleted once it is no longer needed for the purpose it was collected for.
You have the right to access data concerning you, request its correction or deletion, object to processing, and transfer data from one system to another. Requests should be sent by email to info@northgrip.fi. You also have the right to lodge a complaint with the Office of the Data Protection Ombudsman.